Refund Policy

This policy outlines when refunds are available for web development services. The goal is to be fair to both parties so you invest with confidence and work begins on a committed basis.

1. Before Work Starts

If you cancel within 48 hours of paying the advance and no design or development work has begun, a full refund of the advance will be issued. Refunds are processed within 3–5 business days via the original payment method.

2. After Work Has Started

Once design or development work has begun, the 50% advance is non-refundable. This covers the time and resources already committed to your project. If you choose to cancel at this stage:

• The advance payment is retained
• The remaining 50% is not charged
• Any work completed up to that point can be shared with you on request

3. Delivery Disputes

If the final delivery does not match the agreed scope, the issue will be fixed at no extra cost within the included revision rounds. If you believe the delivery is fundamentally different from what was agreed, raise it within 7 days of delivery and it will be resolved fairly.

Refunds are not issued for subjective dissatisfaction (e.g., "I changed my mind about the design direction") once the agreed scope has been delivered.

4. Third-Party Costs

Domain registration and hosting fees paid to third-party providers are non-refundable, as these are governed by the respective provider's policies. Annual renewal fees, if paid, follow the provider's cancellation terms.

5. How to Request a Refund

To raise a refund request, email govindsvyadav@gmail.com or discuss in person.

Please include your name, project details, and reason for the request. All refund requests are reviewed and responded to within 2 business days.